These Terms and Conditions explain the rules that apply when you visit 36ph, create an account, deposit Philippine pesos, claim a promotion, place a wager, use a game, or request a withdrawal. Please read every section before using the platform.
These points do not replace the full conditions below, but they highlight the responsibilities that matter most during everyday use of 36ph.
Provide truthful details, protect your password, and never lend or sell your 36ph account. You remain responsible for activity completed through your login unless you promptly report suspected unauthorised access.
Check the stake, odds, market, selection, and potential return before confirming a wager. Once accepted by 36ph, a valid bet normally cannot be edited or cancelled simply because you changed your mind.
Gaming should remain affordable entertainment. Use the controls available through 36ph, take regular breaks, and stop when play is no longer enjoyable or begins affecting your finances or well-being.
These conditions govern access to the website, account services, games, sports markets, payment functions, promotions, and other features made available by 36ph. They apply whether you use a desktop computer, tablet, mobile browser, or another supported device.
Additional rules may apply to a specific game, tournament, promotion, or sports market. Those rules form part of this agreement when you participate in that product. If a specific rule conflicts with a general provision, the specific rule normally applies to the relevant activity. You should review all displayed information before confirming participation.
Continued use of 36ph after an updated version is published means you accept the revised terms. If a material change affects your rights or obligations, you should review it carefully and stop using the service if you disagree.
You may register only if you are at least 18 years old and have the legal capacity to enter a binding agreement. You are responsible for confirming that online gaming is permitted in the place where you are physically located. Access to 36ph does not itself mean that participation is lawful in every location.
You must not use the service if gambling is prohibited for you, if you are subject to self-exclusion, or if another legal restriction prevents your participation. Employees, contractors, game suppliers, and people with privileged information may also be restricted from certain activities where participation could create an unfair advantage.
36ph may request proof of age, identity, address, source of funds, payment ownership, or legal eligibility. An account may be restricted while these checks are pending. Providing false, altered, incomplete, or misleading information may lead to account closure and the cancellation of affected transactions.
Each player may maintain only one personal 36ph account unless written permission states otherwise. You must register using accurate, current information and update your details when they change. Accounts are personal and cannot be transferred, sold, shared, or operated for another person.
You are responsible for keeping your password, verification codes, and device access secure. Do not disclose these details to friends, relatives, agents, or anyone claiming to represent support. 36ph may treat activity completed with valid login credentials as authorised unless there is credible evidence of unauthorised access.
If you notice an unfamiliar login, wager, withdrawal, or profile change, stop using the account and report the matter promptly through the website email shown in the footer. 36ph may temporarily lock the account, request verification, and investigate the activity before restoring access or processing funds.
Verification helps protect players, prevent fraud, and meet applicable compliance duties. 36ph may require valid identification and supporting records before deposits, withdrawals, bonus payments, account changes, or continued gameplay are approved.
Submitted information must be readable, authentic, unexpired, and connected to the registered account holder. The name on a GCash, Maya, GrabPay, Coins.ph, bank, or card account should match the verified player unless 36ph expressly approves an alternative after review.
Verification time depends on document quality and whether additional checks are required. A request is not considered complete until all requested material has been received. During review, 36ph may apply reasonable limits to protect the account and the payment system.
Deposits must come from a payment method that you are legally authorised to use. Supported options may include GCash, Maya, GrabPay, Coins.ph, InstaPay or PESONet bank transfers, BDO, BPI, UnionBank, and eligible Visa or Mastercard cards. Availability, processing limits, and timing can vary.
All amounts shown for Philippine players are generally presented in PHP and use the ₱ symbol. You should check the minimum deposit, maximum amount, and any payment instructions displayed by 36ph before confirming a transaction. Your payment provider may apply its own processing rules.
Deposits are intended for genuine gaming activity. Using 36ph only to move money between payment methods, test stolen credentials, conceal ownership, or conduct suspicious transfers is prohibited. Funds linked to fraud, chargebacks, or unlawful activity may be held while the matter is investigated.
You may request a withdrawal from your available cash balance, subject to verification, minimum and maximum limits, open wagers, promotional restrictions, security checks, and payment availability. Bonus funds may not be withdrawable until the applicable requirements are completed.
Where practical, 36ph may return funds through the same method used for depositing. A different verified method may be required when the original channel does not support payouts. The recipient information must belong to the verified account holder.
Displayed processing estimates are not guarantees. Delays can occur because of incomplete verification, bank maintenance, payment network interruptions, security reviews, public holidays, or inaccurate details. Players should not submit repeated requests while an existing withdrawal is still being reviewed.
If funds are credited by mistake, you must not spend or withdraw them. 36ph may correct an obvious account error and recover any amount paid in excess of the valid balance.
Before confirming a bet, check the event, game, market, selection, stake, odds, and potential return. A wager becomes valid when it is accepted and recorded by 36ph. A pending submission is not necessarily accepted, even if funds appear temporarily reserved.
Valid wagers normally cannot be changed or cancelled at the player's request. Duplicate clicks, poor internet connectivity, delayed screen updates, or a change of mind do not automatically invalidate a recorded bet. The transaction record maintained by 36ph will be used when reviewing a dispute.
Maximum stakes and returns may vary by account, game, event, selection, or market. 36ph may refuse a wager before acceptance, adjust available limits, or suspend a market when needed for integrity, risk management, technical, or operational reasons.
Sports wagers are settled using the official result and the market rules displayed at the time of betting. Later disciplinary decisions or statistical corrections may not change a settlement unless the relevant market rule says otherwise. Abandoned, postponed, shortened, or rescheduled events are handled under the applicable event rules.
Casino, card, and number games are settled according to the recorded game outcome. If a technical interruption occurs, 36ph may use server logs and provider records to determine whether a round was completed, voided, or should be restored.
An obvious error may include a clearly incorrect price, impossible return, wrong participant, duplicate payout, or settlement inconsistent with the recorded result. 36ph may correct or void affected transactions where the mistake should reasonably have been apparent. The aim is to place the account in the position that would have applied without the error.
Promotions may be limited to eligible accounts, qualifying deposits, specified games, defined dates, or selected player groups. A bonus may include minimum odds, wagering requirements, contribution rates, maximum stakes, expiry dates, and withdrawal limits. The terms displayed with an offer form part of this agreement.
Unless an offer expressly says otherwise, promotions cannot be combined. 36ph may exclude duplicate accounts, linked accounts, payment abuse, coordinated play, low-risk hedging, or activity intended mainly to extract a bonus rather than participate normally.
Promotional funds can expire if the requirements are not completed within the stated period. Cash balances and bonus balances may be treated differently. Review the relevant offer on the Promotions page before opting in, depositing, or placing a qualifying wager.
Players must use 36ph honestly and for personal entertainment. The following conduct is prohibited:
Where suspicious activity is identified, 36ph may restrict gameplay, hold affected funds, request information, cancel improper benefits, close linked accounts, or take another reasonable protective measure. A review should consider relevant records and the seriousness of the conduct.
36ph aims to provide reliable access, but uninterrupted operation cannot be guaranteed. Maintenance, internet outages, payment interruptions, software faults, supplier downtime, device limitations, or circumstances outside reasonable control may affect availability.
You are responsible for maintaining a compatible device, a stable internet connection, and updated software. Do not place a wager if your connection is unstable or the information on screen is incomplete. If a round or wager appears uncertain, check your account history before trying again.
Where a technical issue affects gameplay, 36ph may suspend the relevant feature, void an incomplete round, restore a valid recorded result, or correct balances using reliable server and supplier records. Screenshots may assist a review but do not override verified system logs.
Gaming through 36ph should remain optional entertainment. It should never be treated as guaranteed income, a solution to debt, or a way to recover earlier losses. Set a spending limit before playing and do not use money needed for food, housing, education, transport, health care, or family obligations.
Available controls may include deposit limits, time reminders, cooling-off periods, and self-exclusion. Restrictions can require time to take effect and may remain active for a minimum period. Attempts to bypass a limit by opening another account are prohibited.
If gaming stops being enjoyable, take a break and use the tools described on the Responsible Gaming page. 36ph may also contact a player, apply limits, or suspend access when account activity raises reasonable concerns about harm.
Personal information may be processed to register accounts, verify identity, provide services, complete payments, prevent fraud, improve security, handle requests, and meet legal duties. Further information is available in the Privacy Policy.
36ph may send operational messages about verification, deposits, withdrawals, account security, service changes, or these conditions. Promotional communications may be managed according to the preferences and options made available through the account.
You must keep your mobile number and other contact information current. 36ph is not responsible for missed notices caused by outdated details, blocked messages, unavailable devices, or an inaccessible inbox.
You may stop using the platform and request account closure, subject to any required identity review, pending wagers, unresolved transactions, or legal retention duties. Closing an account does not remove obligations created before closure.
36ph may suspend or close an account where there is suspected fraud, duplicate registration, prohibited play, failed verification, payment abuse, legal risk, security concern, or a serious breach of these conditions. Access may also be limited while an investigation is in progress.
Where appropriate, a valid remaining cash balance will be returned after deductions for unlawful gains, chargebacks, duplicate payments, or other amounts properly owed. Bonus balances and benefits obtained through a breach may be removed.
If you believe a wager, payment, bonus, or account decision is incorrect, contact 36ph promptly and provide the relevant transaction reference, date, amount, game or event, and a clear description. Avoid including your password or one-time verification code.
36ph will review available account records, payment confirmations, game logs, event rules, and supplier information. Complex cases may require additional time, especially when an external payment provider or game supplier must be consulted.
Submitting accurate information helps the review move faster. Repeated, abusive, or knowingly false complaints may be restricted, but a genuine request will be assessed using the records available for the affected transaction.
36ph may revise these conditions to reflect service updates, new features, operational changes, security requirements, or applicable obligations. The latest published version applies from its stated effective date. You should revisit this page regularly.
If one provision is found invalid or unenforceable, the remaining provisions continue to apply to the fullest extent permitted. A delay in enforcing a right does not automatically waive that right.
These Terms and Conditions, together with the Privacy Policy, Responsible Gaming information, promotion rules, and product-specific rules, form the agreement governing your use of 36ph. Headings are included for convenience and do not limit the meaning of a provision.
Register only after reading these conditions and confirming that you are eligible to participate. Existing members can sign in to review their account, payments, active wagers, and available controls.